Frequently Asked Questions

For simple battery replacement, you can visit any local jeweler. If you would like to send the watch to us for battery replacements or any other service, you may send the watch to:

UWC
Attn: Repairs
4520 S. Hualapai Way, Ste. 106
Las Vegas, NV 89147

Include a note describing the issue and provide your return address information, phone number and email address.

Batteries are $10 + $12 for return shipping. We will not do any other service to your watch without first providing you with a quote.

First, visit our watch strap page to order a watch strap.

If you don't see your watch strap but know the style number (SKU) of your watch, order this strap and in the cart page, tell us the style number of your watch so we send you the correct strap.

If you do not know the style number of your watch, you can email us a picture of your watch and we will let you know if we have that strap in stock. Email us at: info@boccia.com

Please visit our Shipping & Returns page to find out everything there is to know about making a return.

Please note: sale items and configurator watches are final sale items and may not be returned. Sale items may be exchanged if unworn within 30 days of receipt.

We do not recommend changing your watch battery yourself.

Once you open the back of your watch there are a million tiny things that you might touch by mistake that can immediately ruin the movement of the watch, especially the coil.

Additionally, if you do not re-seal the watch properly, it is no longer water-resistant and water can leak into the watch and ruin the movement.

The 2-year warranty on the watch is null and void if any damage occurs while changing your own watch battery.

No, you absolutely should never do this with any watch. When you leave the crown open, dust, dirt and moisture can get inside of the watch and ruin the movement.

Additionally, batteries have a set shelf life no matter what. Opening the crown will not lengthen a battery's life span.

Each chronograph is different. When we send you a chronograph watch, we send directions with it for that particular movement. However, if those directions are lost, you can refer to this page for various chronograph instructions. If your chronograph is not listed there, please e-mail us at info@boccia.com and we will get you those instructions.

We suggest visiting a local jeweler and getting your finger sized.

Please note that the bigger the width of the ring, your size might change.

Your right hand and left hand ring sizes are usually (significantly) different so keep that in mind.

Titanium rings CANNOT be sized. We stock almost every size ring made by Boccia in the styles we carry.

Yes, Unfortunately, duty and import taxes/VAT are not included in the shipping prices internationally (outside the US). You may be charged additional fees locally once the package is in your country.

Boccia Titanium is 100% pure titanium watches and jewelry and is therefore, hypoallergenic. Even people with the most severe metal allergies are able to wear our products.