SHIPPING
$8.95 Flat Ground Shipping On Every* Order and FREE Shipping over $100!
We ship from Las Vegas, Nevada. Ground Shipping will take 5-7 business days to the east coast.
Most west coast orders arrive within 3 days if ground shipping is selected.
*$8.95 shipping on Domestic orders only.
We ship orders the same business day they are placed if ordered before 3:30pm Pacific time.
Orders placed between Friday evening and Sunday will be shipped on the following Monday. We use UPS & USPS for all shipments. All shipments are trackable with the exception of watch strap shipments.
International shipping prices starting at $15.
All local taxes and duty for international orders are the responsibility of the customer.
Watch strap shipping is $4.00 and the option will be available upon checkout. Watch straps are shipped via USPS and are not trackable.
Postmates Local Las Vegas Delivery
If you are shipping locally within Las Vegas or Henderson, NV, you can choose to have your item delivered same-day via courier! Hours are Monday-Friday, 9am to 4:30pm. Option will be available during checkout when available.
RETURNS
Watches and Jewelry may be returned within 30 days of item receipt.
Please Note: Configurator watches are custom-made and non returnable.
Ship items back to the address below in new, unused condition. Be sure to include a copy of your order or a note with your Name, address and phone number.
Universal Watch Co., Inc.
Attn: Boccia Titanium
5016 Schuster Street
Las Vegas, NV 89118
Shipping fees are non-refundable for returns and/or exchanges.
Exchanges:
If you would like to order something else, please submit a new order on boccia.com or call us at 702-736-6006 and we'll be happy to place a new order for your exchange items. You can also request an exchange with your return package - just include the item number, size, and color.
DISCONTINUED/FINAL SALE ITEMS
All items in our sale section or otherwise advertised as "discontinued" and/or "final sale" items cannot be returned and are final sale only.
WARRANTY REPAIRS
All watches comes with a 2-year manufacturer's warranty on the movement.
Please ship all repairs to the address below with a note describing the issue. Please include your return address and phone number. Watch warranties do not include normal wear and tear or watch straps. If you have any questions, please do not hesitate to call us at 702-736-6006 or email us at info@boccia.com. If your product is not covered under warranty, we will give you an estimate for repair before we start the work. Repairs are shipped back at no cost via UPS, usually within 1-2 business days.
UWC
Attn: Repairs
5016 Schuster Street
Las Vegas, NV 89118
OS 11 CHRONOGRAPH WATCH
Click below to download a PDF version of the OS 11 Chronograph instructions. These instructions are applicable to the Boccia id/configurator chronographs (style 3777-xx) as well as style 3752-xx.
There may be other applicable styles as well that include two chronograph dials where the top dial functions as the "Chrono minute" and the bottom dial is the watch's "Second hand."
OS 10 CHRONOGRAPH WATCH
Click below to download a PDF version of the OS 10 Chronograph instructions. These instructions are applicable to the following chronograph style numbers:
| 3751-xx |
3756-xx |
3763-xx |
3772-xx |
3779-xx |
| 3753-xx |
3759-xx |
3766-xx |
3773-xx |
3780-xx |
| 3755-xx |
3762-xx |
3767-xx |
3776-xx |
3794-xx |
There may be other applicable styles as well that include three chronograph dials where the top dial functions as the "Chrono minute," the bottom dial is the watch's "Second hand," and the left dial is the watch's "Hour hand."
3536-xx WATCH
Click below to download a PDF version of the 3536-xx instructions. These instructions are applicable to the Boccia id watches (style 3536-xx).
These watches have a 24-hour clock dial, a date dial and a day-of-the-week dial at the bottom.
CAL. Z 60 & Z 50 CHRONOGRAPH WATCH
Click below to download a PDF version of the Z60 Chronograph instructions. These instructions are applicable to the Boccia chronographs (style 3757-xx).
There may be other applicable styles as well that include three chronograph dials where the top left dial is the day-of-the-week, the bottom dial is the 30-minute chronograph and the top right dial is the second hand.
MULTIFUNCTION CAL. VX3J WATCH
Click below to download a PDF version of the VX3J watch instructions. These instructions are applicable to the Boccia watches (style 3760-xx).
There may be other applicable styles as well that include 3 dials, where the upper left dial shows the day-of-the-week display, the upper right dial shows the date display and the bottom dial shows the 24-hour clock display.
